Why Work With Us?
Here's what our satisfied customers are saying about us:
To Whom It May Concern:
Re: Gary Flood
Approximately six years ago, when my husband and I decided to move our family and business from Manhattan to the beautiful Litchfield hills, we were extraordinarily fortunate to have engaged the assistance of realtor, Gary Flood. As Mr. Flood ferried us to Colebrook to Norfolk to Washington to Bridgewater to Roxbury and many other towns nestled in-between, he always supplied a wide range of pertinent details about each town, including interesting historical points as well as school ratings and tax and zoning matters.
Offering an honest assessment of the benefits and potential drawbacks (according to our specific needs) to living in each town, Mr. Flood never left an inquiry unanswered. When necessary, and always in a timely fashion, he made sure to provide us with the information we requested, no matter how obscure or arcane, from local authorities and town hall archives. Suffice it to say, we had found the perfect real estate agent.
Exclusively via Mr. Flood's knowledge of the local real estate landscape, combined with his patience and his sensitivity to our unique wishes and his willingness to go above and beyond the normal call of duty, we were able to locate and secure our much loved home in Roxbury. Mr. Flood's professionalism, warmth and dependability remain unsurpassed. Since moving here, we have been more than happy to recommended Mr. Flood to our friends and colleagues from near and far who are searching for a new home in this special part of the world.
Maureen Mulhern- White
We have met when you brought viewers to my house at 24 Flirtation Avenue. I want to take this opportunity to tell you that I am impressed, thrilled and grateful to your agent, Gary Flood for the extraordinary effort his is putting forth in the selling of my home. My experience with other realtors in the past left me dismayed and disillusioned. Gary has revived my belief in realtors who really know how to "sell." He is so enthusiastic, so personable and so efficient. As you may be aware, just after I signed with your organization I began travelling for a series of long trips. In my absense Gary has gone way beyond the the call of duty and has made it possible to quickly recover from a deal that fell through to a second, hopefully successful sale. He has stepped in and been more than helpful, he has been one-of-a-kind, solving problems and keeping the deal moving towards completion. When I have told friends and family about him, they all express their disbelief that such a great realtor exists. You are so lucky to have him in your organization (but I bet you know that, already).
Amity Wolfe is a true professional and guided us through the entire process. When unexpected issues arose with our house she kept her composure and got us back on track.
- Patricia W. - Jan. 2019
Gary Flood is an excellent realtor. He has guided my husband and myself in every way. We placed our home on the market in the middle of March of 2018 after he gave us good advice on how to price it for a quicker sale. Now, everything will be finalized on August 6th. The house went quickly, and he ironed out any and all problems. He's a very nice guy. Friendly and informational. We are quite pleased with him.
- Alan and Rochelle
Christine and I both want to thank Amity so much for all her help and expertise in selling our house in New Hartford. Her recommendations and gentle prodding got us to finally get the house listed and then sold in a very short time. Amity was always so positive, energetic, and encouraging in a time when people's emotions can have such a huge impact on the decisions that need to be made. Thank you for being so accommodating and prompt for our meetings and always available when we needed to get in touch with you even if it was in the evening or the weekends.
We will be sure to recommend you to anyone that is looking to either buy or sell their property.
- Jim & Christine R.
"Kim-Mai was wonderful. She gives 110%. She was very helpful during the negotiations and walked me through the process. She also helped with the move."
- Norma C.
Kim-Mai Mahon was always available to me. Moving South before the house was sold, she was always checking on things and taking care of everything for me. Kim-Mai gave me peace of mind. I can't say enough about Kim-Mai. She went above and beyond. I am grateful for everything she did for me.
"Pels Matthews was an excellent agent, from the first day we met, when he immediately zeroed in on our needs and was able to find our dream home within days. He was an invaluable help until the day we closed, arranging for all local contractors appointments, introducing us to local interior designers and even assisting in securing a closing couple of days before Christmas. We would recommend Pels Matthews without a doubt."
-Marion and Pascal
"Outstanding from beginning to end. Pels provided services that I quite frankly would not have expected anyone to have provided. We would highly recommend him."
I wanted to take a moment to extend my sincere thanks to one of your agents Kim-Mai Mahon. She is a true professional with a thorough understanding of the local market, attributes of the neighborhood, market potential, and all things to be considered when in the process of selling a home. It made our job of consolidating the family home that much easier in this trying time! Thank you, Kim-Mai and the entire staff for your help in this.